Prescriptions, Refills, Medications & Pharmacies
Did you know we have our own online pharmacy?
Covetrus: Our #1 priority is providing your pet with safe and effective medication. That's why we work with a pharmacy that our practice has researched and trusts. Using our online store allows us full visibility into your pet's care so we can make appropriate recommendations to meet your needs. Unlike with other online pharmacies, our staff can directly input your prescriptions, manage quantity, track billing/shipping, and make quick changes as needed. We can usually authorize prescription requests right away and send you refill reminders so you don't run out of the medication that your pet needs! Shipping for standard prescriptions is free and delivery takes 3-5 days.
Local Brick & Mortar Pharmacy: If you would prefer to use a local human pharmacy, please complete the refill request form. It may take us as long as 3-5 business days to complete your request. There is a charge for emergency refill requests.
Other Online Pharmacy: If you wish to order through another online pharmacy, you will need to place the order through their website and they will then submit an authorization form to us.
Authorization for routine refills can take 3-5 business days. This does not take into account the time required by the pharmacy to fill and, if applicable, ship your product.
Please read the Food and Drug Administration's list of cautions regarding the risks associated with purchasing from unregulated online pharmacies.
IMPORTANT: According to Virginia State Law, veterinarians are required to physically see their patients, in person, at least once per year. If your pet is overdue for her/his yearly recheck, it may delay the refilling of his/her prescription. We do our best to remind our pet parents and keep them up to date on required visits, but it is ultimately your responsibility to ensure your pet is seen in a timely manner.